Opening and or Closing a Residential Account

Required fields are marked with asterisks (*)

Residential Move In/Move Out Form

Enova Power

301Victoria Street South

P.O.Box 9010

Kitchener Ontario N2G 4L2

Tell us what you want to do.

Closing an account only

Opening an account only

Moving within Kitchener or Wilmot

What type of Account

Residential

Email Address

Please select your preferred method of contact.

Canada Post

Service Start Date: Legal purchase/start date or OR start date of lease.

Unit #

Street Number

Street Name and Type

City and Postal Code

Choose your electricity price plan. The default pricing plan for residential and small business customers is Time-of-Use pricing. When you choose Time-of Use pricing, the price you pay for electricity depends on when you use it. With Ultra-Low Overnight (ULO) rate, customers who use the majority of electricity at night can lower their costs by shifting their consumption until after 11 p.m. If Tiered Pricing is selected, customers consume a certain amount of electricity each month at a lower price, when the lower priced consumption limit is exceeded, a higher price applies. To learn more about Time-of-Use pricing, Tiered pricing and Ultra-Low Overnight pricing, visit the Ontario Energy Board website. Please note, Ultra-Low Overnight pricing will be available for service start dates after November 1, 2023.

Choose your price election below.

Time-Of-Use (TOU)

Tiered Pricing

Ultra-Low Overnight Pricing (ULO)

0 0

Customer Information: For Residential account holder(s).

Click ADD to enter secondary account holder information if applicable.

First Name

Middle Initial :

Last Name

Primary Phone Number

Email Address (if different from above):

Date of Birth: Applicant must be minimum 16 years of age

Identification Number

Add Remove

Would you like more information about our Equal Payment Plan or Pre-Authorized Payment?

Yes

Additional Information

Enova (The "Corporation")

I, the owner or tenant make application for electric service at the above referenced service address. I agree to pay, jointly and severally, for all rates and charges for said service supplied to the service address and agree to be bound by the Rules and Regulations of the Corporation.

If the Applicant is a company, the signing officer(s) warrants that he/she has authority to bind the company. The undersigned acknowledges that a Contract will exsist upon acceptance of the Application by the Corporation. The application will be assumed to be accepted by the Corporation unless otherwise notified within 10 business days.

Today's Date:

If you require this form in an alternate format, please call us at 226-896-1010 or email us at customercare@enovapower.com .

All information submitted will be used by Enova in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its license. This information is being collected and used for billing and auditing purposes only. All submitted information will be assigned to the appropriate confidentiality level on receipt. This information will be retained by Enova and may be subject to review by the Minister of Finance and/or the Ontario Energy Board pursuant to the Ontario Energy Board Act, 1998.

Before you submit, please take a moment to review and verify that all information provided on this form is correct.