Instructions

The Ontario Electricity Rebate (OER) is a provincially funded rebate that applies as a credit on qualifying electricity bills. The following types of electricity accounts are eligible:

  • Low volume accounts (meaning the account has a demand for electricity of 50 kilowatts or less, or uses not more than 250,000 kilowatt hours of electricity per year); this includes most single-family homes and many small businesses
  • Farms
  • Long-term care homes
  • Multi-unit complexes that are predominantly residential such as condominium and apartment buildings (as of July 1, 2022)
  • Common elements in multi-unit complexes that are predominantly residential (as of July 1, 2022)
  • Retirement residences (as of July 1, 2022)
  • Mobile home parks (as of July 1, 2022)

In addition, some accounts that are not eligible but were receiving the former 8% Provincial Rebate that was in place before the OER was introduced on November 1, 2019 receive the OER under a legacy exemption. You should complete this form only if your account relates to:

  • A multi-unit complex
  • Any common elements of a multi-unit complex
  • A retirement residence
  • A mobile home park

If your account is a low volume account or relates to a farm or a long-term care home, you do not need to submit this form - you are entitled to receive the OER automatically. If you have one of these accounts but you are not already receiving the OER, please contact us. If you are not sure whether you are already receiving the OER, check your last bill.

 You can submit a complete, signed form in any of the following ways:

 For more information about the OER, please visit www.ontario.ca/page/changes-your-electricity-bill or refer to Ontario Regulation 363/16.

If you require this form in an alternate format, please call us at 519-743-3600 or email us at customercare@kwhydro.ca . 

All information submitted will be used by Kitchener-Wilmot Hydro Inc. in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its license. This information is being collected and used for administering the Ontario Electricity Rebate only. All submitted information will be assigned to the appropriate confidentiality level on receipt. This information will be retained by Kitchener­ Wilmot Hydro Inc. and may be subject to review by the Minister of Finance and/or the Ontario Energy Board pursuant to the Ontario Energy Board Act, 1998.

Before you submit, please take a moment to review and verify that all information provided on this form is correct.