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Changes to Account Information

Enova Power
301 Victoria Street South
P.O. Box 9010
Kitchener Ontario   N2G 4L2


Please select your preferred method of contact.


Residential Name Change - (new information section)

If ownership has changed, please complete a New Residential Account application. 

Is the mailing address different from the premise address?
  • Residential name change: please provide one copy of your updated identification and return to our office.
  • $20.00 "account set up" fee may appear on your next billing.  



If you require this form in an alternate format, please call us at 226-896-1010 or email us at .

All information submitted will be used by Enova in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules associated policies, standards and procedures and its license.  This information will be assigned to the appropriate confidentiality level on receipt.  This information will be retained by Enova and may  be subject to review by the Minister of Finance and/or the Ontario Energy Board pursuant to the Ontario Energy Board Act, 1998.

Thank you for contacting Kitchener-Wilmot Hydro Inc. Customer Care Department.