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Pre-Authorized Debit Agreement - Auto Pay


(I/we) authorize Enova, and the financial institution designated (or any other financial institution (I/we) may authorize at any time) to begin deductions as per my/our instructions for regular recurring payments and /or one-time payments from time to time for payments of all charges arising under my/our Enova account(s) including all regular bills, reconciliation bills, and final bills issued upon closure of my account.  Regular payments for the full amount of services delivered will be debited to my/our specified account on the due date of each invoice.  Enova will provide written notice of the amount of each regular debit via their normal invoicing processes.

This authority is to remain in effect until Enova has received written notification from me/us of its change or termination.  This notification must be received at least 10 business days before the next debit is scheduled at the address provided below.  I/We may obtain a sample cancellation form, or more information on my/our right to cancel a PAD agreement at my/our financial institution or visit Payments Canada.

Enova may not assign this authorization, whether directly or indirectly, by operation of law, change of control or otherwise, without providing at least 10 days prior written notice to me/us.

I/we have certain recourse if any debit does not comply with this agreement.  For example, I/we have the right to receive reimbursement for any PAD that is not authorized or is not consistent with this PAD Agreement.  To obtain a form for a Reimbursement Claim, or for more information on my/our recourse rights, I/we may contact my/our financial institution or visit Payments Canada.

Please note by submitting this form, you are authorizing Enova to deposit funds directly into your bank account when a refund is issued.

Please select your preferred method of contact.
Is your Mailing Address the same as your Service Address?

Banking information.



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Please note the Enova account on this application must have a balance of zero before auto pay will be applied.


If you require this form in an alternate format, please call us at 226-896-1010 or email us at

All information submitted will be used by Enova in support of its obligations under the Electricity Act, 1998 and the Ontario Energy Board Act, 1998, applicable Ontario Energy Board Codes and Rules, associated policies, standards and procedures and its license. This information is being collected and used for billing and auditing purposes only. All submitted information will be assigned to the appropriate confidentiality level on receipt. This information will be retained by Enova and may be subject to review by the Minister of Finance and/or the Ontario Energy Board pursuant to the Ontario Energy Board Act, 1998.